Shipping

GENERAL SHIPPING

They are hand-made and take time. You will receive a notification email with tracking information when your order is on its way to you.

Your purchased item normally will arrive in 2-3 weeks after successfully placing orders.

Make sure your items, preferences and delivery address are correct before placing an order. We cannot change orders once they have been placed. Once items have been shipped, we are not responsible for orders delivered to the wrong address.

HOLIDAY SHIPPING

Please note that between November 25th and December 25th there will be delays in shipping. Shipments may take longer due to mail traffic. Please plan accordingly. 

✅ RETURNS & EXCHANGES ACCEPTED

We hope that you love your purchase from Stitchery Zone. If that's not the case, we gladly accept returns for exchanges on all unused items within 30 business days  after receiving your item.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Checkout more detail at https://stitcheryzone.com/policies/refund-policy

 

CUSTOMER SERVICE

All customer service emails will be answered within 24 hours.